Frequently Asked Questions
Delivery & Return
Product information
Orders
Returns and Exchanges
Payments
Shipping
How long does shipping take?
Do you ship internationally?
Can I change or cancel my order after placing it?
What if my package arrives damaged or missing items?
What are AILASH clusters made of?
What lash lengths are included?
Are AILASH lashes heavy?
What styles do you offer?
How do I know my order was successful?
Can I track my order?
What if I entered the wrong shipping address?
Do you accept returns?
What if my product is unused and unopened?
What if I received the wrong item?
What payment methods do you accept?
Is my payment information secure?
Can I use discount codes or promotions?
How much does shipping cost?
Do you offer free shipping?
What happens if my package is delayed?